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Privacy Agreement

PRIVACY AND SECURITY POLICY

Our Company may collect personal data for various purposes. Below is an explanation of how these personal details are collected and how they are protected.

By filling out membership forms, various forms, or surveys on our Website, certain personal information of the members (such as name-surname, company information, phone number, address, or email address) is collected by our Website due to the nature of the business.

At certain times, our Company may send information regarding campaigns, new products, or promotional offers to customers and members. Members may choose whether or not to receive such communications during registration, and they may change this preference later in the “account information” section after logging in, or via the link provided in the notification message.

During the approval process carried out through our Website or via email, personal information transmitted electronically by members will not be disclosed to third parties, except for the purposes and within the scope defined in the “User Agreement” concluded between the member and our Company.

To identify system-related issues and resolve any problems or disputes that may arise regarding the service provided, our Company records and uses members’ IP addresses. IP addresses may also be used to identify users generally and to collect comprehensive demographic information.

Outside the purposes defined in the Membership Agreement, our Company may use the requested information for direct marketing either by itself or together with its partners. Personal information may also be used to contact the user when necessary. Information requested by our Company, information provided by the user, or information regarding transactions made through our Website may be used—without disclosing the identity of the member—for statistical evaluations, database creation, and market research by our Company and its partners, outside the purposes specified in the “Membership Agreement.”

Our Company undertakes to keep confidential information strictly private and confidential, to consider this a duty of confidentiality, and to take all necessary measures and exercise due diligence to prevent the confidential information from becoming public, being used without authorization, or disclosed to a third party.


CREDIT CARD SECURITY

Our Company prioritizes the security of credit card holders who shop from our websites. Your credit card information is never stored on our system.

To confirm that you are on a secure website during the transaction process, look for two things:

  1. A key or lock symbol at the bottom of your browser—this indicates that you are on a secure webpage and that all information is encrypted.

  2. Your data is protected through encryption and is used only as directed during the sales process.

Credit card information used during purchases is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our websites and transmitted to the relevant bank for verification. If the card is approved, the purchase continues. Since the information cannot be viewed or recorded by us, third parties cannot access it under any circumstances.

For online orders placed with a credit card, the reliability of the payment/billing/delivery address information is verified by our Company against Credit Card Fraud. Therefore, for first-time orders, financial and address/phone information may need to be confirmed before the order can be processed. If necessary, the cardholder or the relevant bank may be contacted.

Only you can access and change all the information you provide during membership registration. As long as you protect your login information, it is impossible for others to access or alter your information. For this purpose, a 128-bit SSL security zone is used during membership transactions. This is an internationally unbreakable encryption standard.

Websites that display a full address and telephone number as part of their customer service are preferred today. This allows you to obtain detailed information about any concerns and verify the trustworthiness of the online shopping platform.

Note: We recommend ensuring that online shopping websites list their full address and contact information. Before making a purchase, record all contact details of the seller. If unsure, verify by calling. All information and company details are provided on our online shopping sites.


MAIL ORDER CREDIT CARD INFORMATION SECURITY

Identity and credit card information sent to us via the mail-order method will be stored by our Company in accordance with the privacy principle. This information is kept for 60 days to safeguard against any potential bank disputes and is then destroyed. Aside from the authorized mail-order amount approved by you, no additional charges can be made to your card. In the event of unauthorized charges, you may contest the transaction and prevent payment, eliminating the risk.


THIRD-PARTY WEBSITES AND APPLICATIONS

Our Website may contain links to other sites. Our Company does not bear any responsibility for the privacy practices or content of the linked sites. Advertisements displayed on our Website are distributed to users via advertising partners. The Privacy Policy principles in this Agreement apply only to our Website and do not cover third-party websites.


EXCEPTIONAL CASES

In the limited situations listed below, our Company may disclose user information to third parties outside the provisions of this Privacy Policy:

  1. Compliance with legal obligations arising from laws, statutory decrees, regulations, etc. issued by authorized legal authorities;

  2. To fulfill and enforce the terms of the “Membership Agreement” and other agreements concluded with users;

  3. When information is formally requested by authorized administrative or judicial bodies as part of a proper investigation;

  4. When disclosure is necessary to protect users' rights or safety.


EMAIL SECURITY

Never include your credit card number or passwords in emails you send regarding your orders to our Customer Service. Information in emails may be viewed by third parties. Our Company cannot guarantee the security of information transmitted via email.


BROWSER COOKIES (COOKIES)

Our Company may obtain information about users visiting our Website and their usage habits through technical communication files (cookies). Cookies are small text files sent to the user’s browser to be stored in memory.

Cookies make using the Internet easier by storing information about preferences and website status.

Cookies help gather statistical information regarding how many people visit the site, how and how often they use it, and how long they stay. They also assist in producing dynamic advertisements and content on customized user pages. Cookies are not designed to collect personal data from your email or computer memory.

Most browsers are set to accept cookies by default, but users may change these settings to block cookies or receive alerts when cookies are sent.

Our Company may update the provisions of this Privacy Policy at any time by publishing them on the Website or notifying users via email. The new provisions become effective upon publication.

For any questions or suggestions regarding our Privacy Policy, you may send an email to: [email protected]

Company Information:
Company Name: Cumaoğulları Tekstil San. ve Tic. Ltd. Şti.
Address: Ardıçlı Mh. Doğan Araslı Blv. No: 224 İç Kapı No: 6 Esenyurt / Istanbul
Email: [email protected]
Phone: 0552 888 84 81

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